If you have a disability, DMV can provide you with information and assistance to suit your needs.
Whether you need to visit a DMV office in person or you are interacting with us online or on the phone, DMV offers many accommodations for people with disabilities:
Get more information from the DMV Contact Center at 1-800-777-0133 (or TTY 1-800-368-4327).
If you have a speech or impairment or are deaf or hard of hearing, you can call a TTY toll-free number for assistance with DMV services. This number only accepts and responds to typed messages from another TTY.
TTY toll-free: 1-800-368-4327
DMV provides interpreters, including ASL interpreters, at no additional cost to those who need them.
If you need an ASL interpreter, please let DMV staff know and together you can schedule an appointment for a time when an ASL interpreter is available.
To make arrangements for an ASL interpreter, call:
Your service animal is welcome to accompany you into any DMV field office. No DMV location can turn you away because you have a service animal to assist you.
Your service animal is not required to wear an identifying harness or special collar, but you may be asked if the animal is a service animal or what tasks the animal has been trained to perform.
Please note that if your animal poses a direct threat to the health or safety of other people, you will be asked to remove your animal from the office.
There are several ways you can interact with DMV depending on your needs and abilities.
Interacting by Telephone plus minusContact Centers: 1-800-777-0133 (toll-free)
TTY: 1-800-368-4327 (toll-free)
You can speak to a DMV specialist over the phone, or they can help you make specific arrangements to assist you as you conduct business at a DMV field office. Our Contact Centers offer information on nearly all services available at DMV, such as:
All DMV Offices have a “Start Here” Appointment/Persons with Disabilities Only sign. When visiting a DMV office you may go to the “Start Here” sign to request any assistance or accommodation you might need.
After checking in at the “Start Here” window, you can go to a designated counter for people with disabilities and get a queue ticket to wait for DMV services.
You can speak to the office manager at any DMV office that you call or visit. DMV office managers are trained to assist people with disabilities and offer accommodation if needed.
All DMV Driver Safety Office listings now include a map showing where people with disabilities can park and get building access for that specific office.
Online plus minusCertain DMV tasks can be completed through our online portal (if eligible), making a physical trip into an office potentially unnecessary:
Order DP placards, license plates, decals, and more.
Whether due to illness, injury, or medication side effects, if you have a medical condition that may affect your driving, you should let DMV know.
DMV uses several qualifications to determine whether a driver has the necessary physical and mental skills to safely operate a motor vehicle.
The Department of Motor Vehicles (DMV) website uses Google™ Translate to provide automatic translation of its web pages. This translation application tool is provided for purposes of information and convenience only. Google™ Translate is a free third-party service, which is not controlled by the DMV. The DMV is unable to guarantee the accuracy of any translation provided by Google™ Translate and is therefore not liable for any inaccurate information or changes in the formatting of the pages resulting from the use of the translation application tool.
The web pages currently in English on the DMV website are the official and accurate source for the program information and services the DMV provides. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the information contained in the translated website, please refer to the English version.
The following pages provided on the DMV website cannot be translated using Google™ Translate: